Last Updated: February 23rd, 2024

Thank you for choosing to be part of our Community at Mobaobox (Mobaobox LTD, Reg No: HE 452989), (hereafter referred to as “Mobaobox”, and/or the “Company” and/or “we” and/or “us”). We are committed to protecting your personal information and your right to privacy.

If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at contact@mobaobox.com.

When you visit our website https://mobaobox.com (hereafter referred to as “Website” and/or the “Site”) and use our services, you trust us with your personal information.

We take your privacy very seriously. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have about it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our site and our services.

Mobaobox is the controller of your personal data – this means that Mobaobox determines the purposes and means of the processing of your personal data as expressly provided in this Privacy Policy (hereafter referred to as the “Policy”).

PURPOSE

This Policy sets out how and what personal data of users the Company processes while using the Website and social networks whereby we maintain online presences (hereafter referred to as the “Social Networks”), including any personal data you may provide through this Website, and Social Networks when you obtain our services.

It also provides information on how and what personal data we may collect from third parties. Additionally, it provides information on how you can exercise your rights with respect to the processing of your personal data. This Policy applies to the processing activities performed by Mobaobox with respect to the personal data of its clients and potential clients, website and app visitors, and users since we need to collect your personal information, as specified in this Policy, to provide our products and services to you.

Our services are not aimed at individuals under the age of 18 years old. We do not knowingly collect information from children under the age of 18. If you have not reached the age limit in question, do not use the services and do not provide us with your personal information.

AMENDMENTS

The Company reserves the right to amend this document from time to time, and we may notify you appropriately and accordingly. We do, however, encourage you to review this statement periodically, to always be informed about how we are processing and protecting your personal data.

WHAT PERSONAL DATA WE COLLECT AND HOW

Information you disclose to us when you:

  • Fill in any forms.
  • Correspond with us.
  • Respond to any of our surveys.
  • Open an account or use any of our services pursuant to the Terms & Conditions.
  • Take part in online chat rooms.
  • Speak with a member of our Social Networks or customer support.
  • Register using your social media account.

Information we collect:

  • Your first name, last name, title, date and place of birth, address, nationality, citizenship, country of residence, national ID number, or passport number;
  • Your phone number, email address, residential address, and proof of address (such as a utility bill or bank statement);
  • Employment status, occupation (work industry), net annual income, main source of income, net worth, source of funds, anticipated account turnover and other financial information;
  • Details of the device you use (for example, your phone, computer or tablet);
  • Your Account username and ID, password, preferences, feedback and survey responses, and marketing and communication data;
  • Details of your bank account, debit or credit cards (only last four digits, expiry date, and card name);
  • Copies of identification documents (passport, ID, or driving license);
  • Tax information and residency details;
  • Records of discussions with our support team;
  • Your image or video (for KYC verification if applicable);
  • Technical information (IP address, browser type, device ID, etc.);
  • Information about your site activity, such as transactions, order history, and time spent on pages.

We also collect data from our Social Networks for analytical and advertising purposes (aggregated and anonymized).

DISCLOSURE OF YOUR PERSONAL DATA

The Company may share your personal data for transaction processing, service provision, compliance with AML/CTF laws, and fraud prevention. We may also share data with IT providers, marketing partners, auditors, payment processors, regulators, tax authorities, and legal representatives.

We ensure all third parties comply with data protection obligations and only process your data as instructed by us.

Mobaobox may also disclose your data to government agencies or authorities when required by law or court order, or for fraud investigation and prevention.

HOW WE USE YOUR PERSONAL DATA

We use your personal information for the following purposes:

  • To send administrative information and updates (Business/Legal/Contractual purposes).
  • To fulfill and manage your orders and payments.
  • To deliver targeted marketing and promotions (with your consent).
  • To manage promotions, contests, or events.
  • To collect feedback and improve our services.
  • To protect our platform and prevent fraud or abuse.
  • To enforce our terms, conditions, and policies.
  • To comply with legal requests and prevent harm.
  • To analyze user activity and improve our site, services, and marketing.

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you choose to log in via Google or other social media, Mobaobox may receive limited profile data (name, email, etc.) from those platforms.
We use this data only for authentication and service access. Please review your social media provider’s privacy policy for their own data use.

HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal data only as long as necessary to fulfill the purposes stated, or as required by applicable law (e.g. tax, accounting).
When no longer needed, we securely delete or anonymize your information.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We employ technical and organizational measures to protect your data, though no online transmission can be guaranteed 100% secure.
Always keep your password private and use secure devices and connections when accessing Mobaobox.

DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect or market to users under 18 years old.
If you are aware of a child’s data being submitted, please contact us at contact@mobaobox.com, and we will promptly remove it.

DO WE MAKE UPDATES TO THIS POLICY?

We may periodically update this Privacy Policy. Updates will be posted on this page with a new “Last Updated” date.
If material changes occur, we may notify you via email or site notice.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any inquiries about this Privacy Policy or wish to exercise your rights, please contact us at:
📧 contact@mobaobox.com