Last Updated: February 23rd, 2024

Welcome to Mobaobox. These Terms of Service (“Terms”, “Agreement”) govern your access to and use of the website https://mobaobox.com (“Website”, “Site”, “Platform”) operated by Mobaobox LTD (“Mobaobox”, “Company”, “we”, “our”, “us”).

By accessing or using our services, you agree to be bound by these Terms. Please read them carefully. If you do not agree with these Terms, you must immediately discontinue your use of our Website and services.

1. Eligibility

By using Mobaobox, you confirm that you are at least 18 years of age (or the age of legal majority in your jurisdiction) and have the full legal capacity to enter into binding agreements.
If you are under 18, you are strictly prohibited from using our services.

Mobaobox reserves the right to request proof of age or identity at any time to verify compliance with these Terms.

2. Description of Services

Mobaobox provides a digital mystery box experience (“Boxes”) that allows users to open virtual boxes and receive digital or physical items (“Rewards”, “Prizes”) according to random probabilities.

All Box openings are determined by algorithmic or randomized mechanisms that ensure fair outcomes. Users acknowledge and accept that the results of Box openings are entirely random and cannot be influenced or altered.

Mobaobox may modify, suspend, or discontinue certain features or Boxes at any time without prior notice.

3. Account Registration

To use Mobaobox services, you must create an account by providing accurate and complete information, including a valid email address.
You are responsible for maintaining the confidentiality of your login credentials and are fully responsible for all activities under your account.

You agree not to:

  • Share your account with others.
  • Create multiple accounts for fraudulent purposes.
  • Use another person’s account without permission.

Mobaobox reserves the right to suspend or terminate accounts that violate these conditions.

4. Payments and Pricing

All transactions on Mobaobox are made in Euros (€) or any other supported currency displayed at checkout.
We accept credit and debit cards as the only valid payment methods.

By making a payment, you represent and warrant that:

  • You are authorized to use the selected payment method.
  • The payment information you provide is true and accurate.
  • You will honor all charges incurred under your account.

Once a Box is opened, all payments are final and non-refundable except where required by law or explicitly approved by Mobaobox.

5. Mystery Box Results

Each Box contains a defined set of potential rewards displayed on the product page.
By purchasing and opening a Box, you acknowledge that:

  • Rewards are assigned randomly.
  • The displayed odds are for informational purposes only and may vary slightly based on system algorithms.
  • There is no guarantee of receiving a specific item or monetary value.

Mobaobox may substitute rewards of similar value if necessary due to availability or logistical reasons.

6. Delivery of Rewards

Some rewards may be digital (such as vouchers, codes, or in-game items), while others may be physical products.

  • Digital rewards will be delivered instantly or within a reasonable time to your account.
  • Physical rewards may require additional information such as a shipping address and will be delivered within a reasonable period after verification.

Mobaobox is not responsible for delays caused by postal carriers, customs, or third-party services.

7. User Responsibilities

You agree to use the Website and services in compliance with all applicable laws and regulations. You shall not:

  • Use the platform for fraudulent, illegal, or abusive purposes.
  • Interfere with the security or operation of Mobaobox.
  • Exploit any errors or vulnerabilities for unfair advantage.
  • Copy, distribute, or reverse-engineer any part of the Website or its content.

Violation of these terms may result in suspension, termination, and potential legal action.

8. Intellectual Property

All content, designs, graphics, text, images, software, and trademarks appearing on Mobaobox are the exclusive property of Mobaobox LTD.
You are granted a limited, non-exclusive, non-transferable license to use the Site for personal and non-commercial purposes only.

You may not copy, reproduce, distribute, or modify any content without prior written consent from Mobaobox.

9. Disclaimer of Warranties

Mobaobox provides its services on an “as is” and “as available” basis.
We make no representations or warranties, express or implied, about the accuracy, reliability, or availability of the Website or services.

We do not guarantee uninterrupted access, nor that the Website will be free of errors, viruses, or harmful components.
Use of the Site is entirely at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Mobaobox, its directors, employees, or affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to:

  • Loss of profits or data;
  • Service interruptions;
  • Errors, bugs, or downtime;
  • Issues caused by third-party services or payment providers.

Our total liability for any claim arising from or related to your use of the Site shall not exceed the total amount paid by you to Mobaobox in the 6 months preceding the claim.

11. Refund Policy

All Box openings and purchases are final once completed.
We do not issue refunds for Boxes that have been opened, except in cases of proven technical malfunction or fraud.

If a refund is granted, it will be processed using the original payment method within 10 business days.

12. Termination of Use

Mobaobox reserves the right to suspend or terminate your account at any time if you:

  • Violate these Terms,
  • Engage in fraudulent behavior,
  • Attempt to manipulate system outcomes or payments,
  • Provide false information.

Upon termination, all pending rewards or balances may be forfeited.

13. Third-Party Links

Our Website may contain links to third-party websites or services.
Mobaobox is not responsible for the content, policies, or practices of any third-party site.
Your interaction with these sites is entirely at your own risk.

14. Privacy and Data Protection

Your privacy is very important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your data.
By using our services, you consent to our processing of your personal data as described in the Privacy Policy.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Cyprus.
Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Nicosia, Cyprus.

16. Changes to the Terms

Mobaobox reserves the right to modify these Terms at any time.
Changes become effective immediately upon posting on this page. You are encouraged to review these Terms periodically.
Your continued use of the Website after updates constitutes acceptance of the revised Terms.

17. Contact Information

If you have any questions about these Terms, please contact us at:
📧 contact@mobaobox.com